Privacy Policy

We collect only the minimum information necessary to provide our service:

• Email Address: Collected through social login providers (Google, GitHub) solely for the purpose of identifying your account and sending service-related communications.
• Authentication Data: We use third-party social login providers. We do not store passwords or sensitive authentication credentials.
• Alert Preferences: Your configured alert settings for service status notifications.
• Service Reports: Any incident reports you submit about service outages.

Your email address is used exclusively for:

• Status Alerts: Sending notifications about service outages and status changes that you have explicitly subscribed to.
• Account Communications: Essential account-related communications such as security notices or important service updates.
• New Features (Optional): Occasionally, we may notify you about new features or improvements to WhatsDownAI. You can opt out of these communications at any time.

We do not:

• Sell or share your email with third parties
• Send marketing emails from other companies
• Use your email for advertising purposes
• Track your email engagement for marketing analytics

We take security seriously:

• All data is encrypted in transit using TLS/SSL
• We use secure, industry-standard authentication through OAuth providers
• Our database is hosted on secure, SOC 2 compliant infrastructure
• We do not store sensitive authentication credentials

You have full control over your data:

• Access: You can view all data associated with your account at any time.
• Deletion: You can request complete deletion of your account and all associated data by contacting us at help@whatsdown.ai.
• Opt-out: You can unsubscribe from any non-essential communications at any time.
• Export: You can request an export of your data in a machine-readable format.

We use the following third-party services:

• Authentication: Google and GitHub OAuth for secure sign-in
• Hosting: Vercel for application hosting
• Database: Supabase for data storage

Each of these services has their own privacy policies that govern their handling of data.

We may update this privacy policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at help@whatsdown.ai.